Online offers or discounts cannot be applied to previous purchases and cannot be combined with any other discounts.Īs a small business, we may not be able to fulfill every order during periods of high demand. Avalon reserves the right to change prices and promotions. If the purchase is being exchanged, Avalon will ship the exchanged item(s) standard 5-7 day UPS once the item(s) are received. Mail at these locations.įor exchanges, please contact us via e-mail at You may also contact our Vail location at 97, and the Beaver Creek location at 97. Returns and exchanges must be shipped either UPS or FedEx to either location listed below. We suggest you ship your package through an insured trackable carrier as Avalon cannot be responsible for lost or damaged packages. You are responsible for any return shipping charges. Online purchases may also be returned in person in either our Vail or Beaver Creek locations up to 14 days after the original date of delivery with proof of purchase. As a small business, Avalon regretfully cannot accept returns after the 14 day return period.Returned merchandise must be new, unused, unaltered, and with all original tags attached in the original packaging (shoes in their boxes and jewelry in bags).Refunds are not offered on fur coats, these pieces qualify for store credit or exchange only.Avalon merchandise purchased online may be returned for full refund or exchange up to 14 days after the original day of delivery with the following conditions:
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